GDPR PRIVACY POLICY

We have always been committed to protecting the personal data of our customers.
Moreover, we are now handling the personal data of our customers more frequently than ever before in our online media business, smartphone gaming business and software/cloud business.

We will work diligently to prevent any leakage, destruction, alteration, etc. of personal data provided to us by customers located in the European Economic Area (hereinafter referred to as “EEA”) or in the United Kingdom and to ensure security for customers in accordance with the EU General Data Protection Regulation (hereinafter referred to as “GDPR”) and this Privacy Policy.

Established on April 23,2024

1. Personal Data Controller

(1) Name: NET DREAMERS Co., Ltd.
(2) Address: Shibuya Scramble Square 36F, 2-24-12 Shibuya, Shibuya-ku, Tokyo

2. Personal Data Collected

– Email address
– Cookies
– Location information
– IP address

3. Cookies

We use cookies and image files (web beacons), etc. created by third-party companies (*1) to collect website usage statistics in order to analyze user trends and to distribute advertisements in an optimal manner. Furthermore, some of these cookies and web beacons are used by third-party companies to obtain information directly. The cookie information collected in this manner is not provided or disclosed to us. It is managed in accordance with the privacy principles established by the third-party companies.

*1: To learn more about the privacy policies of third-party companies, as well as information on cookies and how to disable them, please visit the website of the following third-party company or the DDAI website.
DDAI
Google Analytics (including via Google signals)

4. Purposes and Legal Basis for the Processing of Personal Data

(1) If we have received your consent

If you have consented to the processing of your personal information by our company, this consent serves as the legal basis for our handling of your personal data, limited to the scope of the established purposes.

(2) If personal data must be processed for the execution or conclusion of a contract

This requirement serves as the legal basis for us to handle your personal data, such as your identity information and contact details, which are necessary in order for you to use the services that we provide.

(3) If personal data must be processed to comply with legal obligations

This requirement serves as the legal basis for us to comply with legal obligations to provide your personal data at the request of a law enforcement agency or similar organization.

5. Personal Data of Minors

Customers under the age of 16 who provide personal data must do so with the consent of a legal guardian.

6. Transfer of Personal Data to Third Parties

Our company is located in Japan. Japan has been certified by the European Commission as a country that offers a sufficient level of personal data protection (EU adequacy decision). We may transfer your personal data to a processor appointed by our company to the extent necessary for the provision of our services. However, we will not transfer your personal data to processors located outside of Japan.

7. Retention Period of Personal Data

We will retain your information for the amount of time necessary to achieve the purpose for which it is obtained and processed.

8. Security

When you provide us with your personal data, the administrator of the data will be indicated in advance on the specific web page on which the personal data was provided. The administrator will stringently store and manage the personal data provided to us and take reasonable security measures, such as the installation of firewalls and computer virus protection, etc. to prevent any leakage, appropriation, alteration, etc. of personal data caused by unauthorized access by third parties. In addition, when you provide us with your personal data, we will use SSL (secure sockets layer) encryption or equivalent security technology to secure your personal data against any unauthorized access by third parties on the communication path.

9. Your Rights

(1) Requesting disclosure

You have the right to request that we provide you with a photocopy of your personal data retained by our company and details regarding how it is handled.

(2) Requesting correction, update or deletion

You have the right to request that we correct, update or delete your personal data retained by our company.

(3) Objecting to the processing of personal data

You have the right to object to our processing of your personal data under certain circumstances.

(4) Restricting the processing of personal data

You have the right to restrict the use of your personal data by our company under certain circumstances.

(5) Right to withdraw consent

If we have obtained your consent to process your personal data, you have the right to withdraw that consent at any time.

10. Contact Information

(1) Contact (email): privacy@netdreamers.co.jp
(2) Personal Information Protection Manager: Tetsuo Kojima

11. Filing a Complaint with a Supervising Agency

If you are not satisfied with our response to your requests, you have the right to file a complaint with the data protection authority that has jurisdiction over your place of residence.

Customers residing in the EEA: European Data Protection Board
Customers residing in the U.K.: Information Commissioner’s Office